Privacy Policy

Effective Date: 02/01/2025

Last Updated: 08/11/2025

Connected501 (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.connected501.com, use our services, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

Name, email address, phone number, and mailing address

Company/organization name and role/title

Billing and payment information

Messages, inquiries, and service requests submitted via forms or email

b. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and device type

Browser type, operating system, and referral URLs

Pages visited and time spent on the site

Cookies and tracking technologies (see Section 6)

c. Information from Third Parties

We may receive information from:

Technology partners and service providers

Publicly available sources

Social media platforms when you interact with us there

2. How We Use Your Information

We use your information to:

Provide and deliver our services (telecommunications, internet solutions, security systems, technology equipment, nonprofit support programs, etc.)

Respond to inquiries, requests, and customer support needs

Process payments and manage accounts

Send important updates, promotional offers, and newsletters (you may opt out at any time)

Improve our website, services, and customer experience

Comply with legal obligations and protect against fraud or misuse

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only with:

Service providers and vendors who help us operate our business (e.g., payment processors, hosting providers, shipping services)

Business partners involved in fulfilling technology, internet, or security solutions for your organization

Legal authorities if required by law, regulation, or legal process

Successors in the event of a merger, acquisition, or sale of our business assets

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, and resolve disputes.

6. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

Enhance website functionality

Track usage and website performance

Deliver relevant ads and marketing campaigns

You can disable cookies in your browser settings, but some features of our website may not function properly.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information

Opt out of marketing communications

Restrict or object to our processing of your information

Request a copy of your data in a portable format

To exercise these rights, contact us at [Insert Contact Email].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Children's Privacy

Our services are not intended for individuals under 13 years of age, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us:

Connected501

Website: www.connected501.com

Email: [email protected]

Phone: 610.835.1269

Address: 24 Veterans Square Suite 106 Media, PA 19063